The brief type: If you’re searching for a unique engagement ring or special anniversary present, Leibish & Co. features a robust inventory of top-notch, colourful, and conflict-free diamonds and gems. The family-run company has been operating online since 1998 with your own touch that features won recurring business worldwide. Leibish & Co. makes it simple buying loose rocks or even use the cost-free “Design your very own” instrument to bring the perfect bit of jewelry alive. With years of experience and strong craftsmanship under their buckle, Leibish & Co. is found on the verge of increasing the inventory to watches and other add-ons. Share

Whenever Leibish Polnauer founded his first on the web diamond company in 1998, it got almost an entire day to publish one image and description to their web site — but he had been a visionary exactly who saw potential inside the fledgling realm of e-commerce. “as he sees the potential in an idea, he’ll try everything within his capacity to advance with-it,” said Benji Margolese, Director of material Marketing for Leibish & Co.

Leibish produced a fruitful, family-run process together with his wife and children providing in authority positions. They’ve grown an effective web business with workplaces located around the world. Leibish & Co. is actually a leader in unique colored diamonds and gems which are hard to find in other places. The diamonds will also be conflict-free, that will be a key point for a number of consumers.

“folks started to you because they look for something somewhat different, one thing more unique than what everyone else has actually,” Benji said.

While Leibish & Co. supplies high-quality old-fashioned diamonds, the firm specializes in colourful, distinctive jewellery. Whenever questioned precisely why the business enterprise features these a high buyer return price, Benji rapidly pinpoints the reason why.

“its a variety of exceptional services and products, great service, and jewellery created on the greatest degrees of brilliance,” the guy said. “The jewellery we make just isn’t your everyday, mass-produced sort of item. Each piece is tailor-made to perfectly suit the diamond or gem picked by customer.”

Children Affair With private Service

Leibish & Co. is a true household company, with Leibish’s friends playing important parts during the company.

Leibish functions as creator and President from the organization, while his spouse, Rosi, may be the business’ occasions management. Their particular oldest child, Chavi, serves as the Lead Jewelry Designer — and is a huge obligation since custom precious jewelry accocunts for significantly more than 50% of this organizations company, Benji mentioned.

Leibish’s eldest boy, Yossi, may be the CEO of Leibish & Co. Another boy, Shmulik, who is a graduate of this Gemological Institute of America, will be the Chief Diamond Buyer when it comes to organization. “Shmulik is, in all honesty, among most talented tone diamond specialists in the,” Benji mentioned.

Leibish’s child Itzik could be the company’s COO and works the nyc office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, may be the company’s CFO.

“As one of the longtime members of the team, i will tell you that, however, there is not any connection, they give consideration to myself, among others, element of their loved ones,” Benji mentioned. “We bring our personal knowledge toward business, but interact to regularly expand the firm.”

Customers are in addition addressed like family at Leibish & Co., in which the company invests energy into personal service and sales. “If you have ever addressed one particular broker, like, that’s the exact same individual you will constantly cope with, it doesn’t matter what you will be contacting or creating in approximately,” Benji mentioned. “We don’t have confidence in driving clients around to different departments when they’ve a question or certain concern they want to cope with.”

Clients originate from All Over the World

Leibish provides certain different sorts of clients: discover buyers, just who largely store through internet site, stores, and people during the trade company, who usually visit the businesses main practices in nyc, Israel, and Hong Kong.

Most Leibish & Co.’s customers are from United States. The subsequent most well known audience is Canada, with the uk, Australia, Hong-Kong, and also the remainder of Europe.

Consumers at each level of life store at Leibish & Co., though most are within years of 35 and 54, Benji mentioned. In addition, the organization garners about 300,000 internet site visits each month — and keeps nearly all of the clients coming back.

“with more than a 70per cent return customer standing, we continue to be being among the most well-known businesses in our niche,” the guy mentioned.

Colorful Diamonds & Gemstones With a “Design Your Own” Option

Leibish & Co. stocks top-quality jewelry, additionally maintains inventory mobility, particularly for web customers, Benji said. The organization offers countless free expensive diamonds and important gems, but the crucial goods are customized precious jewelry productions.

“We keep a sizable selection of multicolor diamond and gem stone jewellery, which includes associated with the rarest shades ever observed,” the guy stated. “Our company is acknowledged well by our very own bread-and-butter products — yellowish diamond and red diamond engagement rings. But we sell expensive jewelry of nearly every shade, and priceless gemstones — such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless diamonds, too, but our very own expertise is in the realm of color.”

For consumers that have something in mind and want assist which makes it an actuality, Leibish & Co. supplies a “Design your very own” jewelry device, which Benji mentioned is actually the most widely used item.

“Obviously, while looking for a particular piece, men and women often wish specific rocks and placing designs they’ve already dropped deeply in love with,” he mentioned. The “Design your very own” tool enables customers to build a bit making use of the rock, establishing, and steel of their option.

“permits these to bring their unique dreams to life — with these expertise in craftsmanship,” Benji told you.

Add-ons & unique on line Tools waiting for you for Leibish & Co.

because it seems toward the future, Leibish & Co. is slowly moving toward higher-ticket products plus product variety. The business feels comfortable branching out to new products due to the determination and enthusiasm it applies to perfect its existing projects.

“we’ve discussed bringing in lots of add-ons — like deluxe watches, bags, and also pens,” Benji said. “But we chose to wait until we first perfected all of our main line of product, and is diamonds.”

Leibish & Co. can be searching for ways to continue mastering its well-known website, too. A good way it intentions to improve its web knowledge is through presenting augmented reality features, which will give virtual customers more of an in-store experience.

As a business enterprise using its sources in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal sector which views modification because exception, not the guideline.

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